It is an implied term that, by using our website, you agree to accept our terms and conditions stated below.
All rates are per apartment (NOT per person) When you make a reservation through fewo-berlin.biz, the rates that you see on the website (and the booking request form) at the time you make the booking are the rates that we apply and confirm to you. If there are any unforeseen changes or problems with your reservation, we will contact you first for your approval/instructions, before arranging a reservation for you. In the event that the apartment of your choice is fully booked at the time of submitting your reservation request, fewo-berlin.biz will endeavour to offer you an alternative apartment of similar price, quality and location. We will not, of course, proceed with an alternative reservation without your prior approval. However, if you state a specific alternative apartment on the booking request form, we will make that reservation for you automatically should your first choice of apartment be unavailable for your chosen dates. After you submit the online booking request form, you will soon be notified by email of your reservation confirmation, including full booking details, so you'll have all the information you need.
Your e-mail confirmation will usually be with you the same day if you booked between 9am and 4.30pm UK time, Monday to Friday. If you have booked outside of these times, your e-mail notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 5pm UK time on Friday. We will always try to get the confirmation to you as soon as possible. If for any reason you are unable to access the e-mail address you gave us in the booking request form, please e-mail us using an alternative e-mail account as soon as possible, stating your details, at zib.nilreb-owef@ofni. Alternatively, telephone our offices on +34 646068450 or +49 176 64351220 and ask for reservations. If you are unsure about anything, please take a look at our information pages and the frequently asked questions.
Each apartment has its own terms and conditions relating to how you pay for your booking. Nevertheless, apartments Boxi One to Four charge the rental fee the day of your arrival, except stated otherwise.
Apartmetns can be cancelled with the following conditions, where % indicated the percentage of the reservation that has to be paid if the cancellation is sent in the specified period of time:
To cancel a reservation, please contact us as soon as possible by telephone or email. We will then make the cancellation with the apartments. If any cancellation charges apply, we will liaise with the apartments on your behalf to try to reduce them to a minimum, and will contact you to confirm what (if anything) will be charged. If you fail to arrive at the apartment on your intended date of arrival without prior cancellation within the specified period, the apartment is entitled to issue the corresponding invoice.
fewo-berlin.biz excludes all warranties, express or implied relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose. fewo-berlin.biz shall not be liable for any loss or damage suffered as the result of the use of this website.
All apartment information and descriptions are supplied by the apartments featured. Whilst fewo-berlin.biz does its utmost to maintain accuracy and to check details wherever possible, fewo-berlin.biz cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence in relation to information on or accessible from this website. fewo-berlin.biz also reserves the right to change information published on the site at any time, including rates, descriptions and photographs. fewo-berlin.biz makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. fewo-berlin.biz reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party undertakes to comply with any such changes.
Guests are responsible for the apartments and all damages caused. fewo-berlin.biz is not responsible for short interruptions in services and utilities. Guests are responsible for their properties.
Any legal case arising from this contract shall be heard in Berlin.